Service, FAQs, ticket system

Dear Customer!

If you experience a problem with your device or need technical assistance, you can:

A, You can find the FAQs (Frequently Asked Questions) on the product data sheets on our website. We hope you find a solution to your problem!

B, If you can not find information about the problem on the FAQ page, please write to us at info@mzxrobotics.com. Our specialists are at your disposal!

C, After a simple registration process, you will have access to the error tickets on the "Profile" page. Here you can record details about you and your device, any errors you may have, or submit questions to our specialists. You will receive a ticket number for the recorded error. You will be notified of certain steps of the service process via e-mail. If necessary, we can contact you based on the information provided for further consultations.

We recommend that you be sure to check the specific product's FAQs page and if you can't find a solution to your problem, record an error ticket after registration!

You can reach us through our contact details on the "Contact" page.

Contact us with confidence!

- MZX Robotics Team